We Take Privacy Seriously!!

The following information outlines our corporate privacy policy.

Summary

AceNgage holds and stores private and confidential information on and for companies and organizations doing business with AceNgage. This information includes companies’ organizational structure, employee turnover data, survey ratings and comments, mentoring relationships, information shared in mentorship notes as well as employee and former employee demographics.

Demographic Information

AceNgage stores demographic information on individuals who complete surveys and profiles (new hire, transfer, exit, mentorship) using AceNgage’s systems. This data is provided to us by the companies, associations, or the individuals themselves when completing the survey. This demographic data may consist of name, address, telephone number, gender and other information on the individual’s status with the company such as years with the company, department, division, job type and geographic location. This data will only be accessible to the employer (or former employer) and will not be rented or sold to others. Names of employees may or may not be visible to the employer in conjunction with survey responses, based on the account setting and the employee’s choice (if that is an option.) Companies using AceNgage’s services may use and disclose survey responses as they so choose, subject to the terms of their respective agreements with AceNgage. AceNgage follows all country laws ‘as applicable’ when handling and storing data for companies.

Personally Identifiable Information

The information that AceNgage stores may include personally identifiable information (PII) on new hires, transferring employees, terminating employees, and employees and association members that participate in a mentoring program using AceNgage services. All AceNgage systems may be used effectively without the storage of PII and it is each client’s sole decision whether or not to collect and store PII on AceNgage’s site(s). AceNgage will hold this data in its secure data center using industry standard or better security policies. AceNgage will not sell or rent personal information to other companies or individuals nor provide personal information to any third party except when required by law.

Opt-Out Preferences

Visitors that sign up for a demonstration of our services, may be added to our invitation list. AceNgage from time to time may send emails to those on the invitation list regarding upcoming promotions, specials, free informational webinars, recordings, and related. All promotional emails will include a link to unsubscribe. Those who unsubscribe will be removed from our invitation list.

Visitor Browsing Behaviour

AceNgage tracks visitor behaviour in order to help us improve the quality of our website and our products. This tracking includes geo-location, browser type/version, device type (desktop/laptop/tablet/phone), landing/exit page, and visit history. AceNgage stores this information for 90 days. If you would like to block this tracking, please contact us at tellmemore@acengage.com.

Cookies

AceNgage uses cookies for session management (user login), as applicable. It does not use cookies for any other purpose and does not share cookie information with any third party.

Disclosure

AceNgage and its employees will not disclose any information received through the clients use of AceNgage’s systems or any other AceNgage product or service about a clients’ organizational structure, employee turnover data, or survey ratings and comments which references or identifies a specific client, or confidential information shared and stored in AceNgage’s systems as part of a mentoring relationship to other third parties without consent, except for the following limited purposes: A) We are compelled to do so by law or by an order of a court or governmental authority. B) In order to cooperate with law enforcement authorities or governmental regulatory bodies. C) As necessary to complete a transaction for you. D) As we deem necessary to protect the rights, safety or property of AceNgage, our users or others or to enforce our terms of use agreement or privacy policy.

Identification of Specific Clients

AceNgage and its employees will not identify a specific client in any communication oral or written regarding survey rating results, internal trends, employee comments or incidents, without consent, but may from time to time relate such information without identifying the client by name or inference.

Client Lists

AceNgage does maintain and may, at its discretion, publish this list in whole or in part on the AceNgage web sites and/or in marketing materials for prospective clients and media. A client may elect to be not included in the client list by providing a request in writing to AceNgage.

Discussion of Services

AceNgage may from time to time discuss orally or in writing specific incidences of how AceNgage products or services helped improve a client’s employee retention, reduce turnover or minimize risks but AceNgage or its employees will not, without consent, identify the name of the company/organization or individuals involved.

Written Requests for Data

AceNgage will, upon written request, provide a copy of the data stored in a client’s AceNgage account but will only release this data to a verified, authorized client representative on an ‘as applicable’ basis.

Quality Policy

AceNgage endeavours to be the benchmark in the industry by continually improving its services and solutions to exceed the needs of its customers.
AceNgage is committed to achieve this through adherence to applicable customer, legal & regulatory requirements and continual improvement of its Quality Management System guided by its values of trust, integrity and confidentiality.

Trademark Disclaimer

All trademarks, logos and brand names are the property of their respective owners. All company, product and service names used in this website are for identification purposes only.