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Coaching for Managers
How We Help
The AceNgage Coaching for Manager program based on skills and behavioral training. The program includes both classroom and 1-on-1 coaching methods. This intensive 12-week program has been designed is based on feedback captured from over 450,000 exit interviews.
The key elements of the program cover resolving root causes that cause employee dissatisfaction.
The AceNgage Coaching for Manager program runs independent of any other training. Its powerful, transformational coaching approach is guaranteed to instil and enhance managerial values in junior managers.
Training to Improve Manager Effectiveness
The ‘Train to Retain program’ is a superior retention intervention. It provides the managers with the necessary tools, knowledge and skills to have a successful conversation and thereby increase the retention percentage. The program will also train managers to identify early warning signals of attrition and thereby deploy preventive methods to curtail attrition. The program will ensure a consistent and effective approach to your organization’s retention drive.
We have trained 403 people managers across clients and industries and have delivered clear learning outcomes. Trained managers have seen a reduction in their attrition post training by 28%.
Our leadership essentials workshop focusses on providing new managers with the necessary knowledge and skills to, build their leadership confidence, identify their leadership style and maximise it to the current team needs, enable effective employee engagement and required motivation, enhance decision making and problem solving skills, thereby marching towards organizational success. We have trained 258 managers, across clients from various industries and seen clear throughputs and success outcomes of a whooping 30% increase in employee experience.
Our workshop is niche with pre and post assessments, and 6 follow up session across an entire quarter. We don’t just train and leave, but we move with our clients in ensuring the implementation of learning in real life.
Effective communication is about more than just exchanging information. It’s about understanding the emotion and intentions behind the information. Good communication is never complete without actively listening to an entire message and its participants. Empathy is a crucial part of communication. Effective communication in the workplace is imperative in a leadership role. An age-old aphorism goes, “It’s not what you say, but how you say it.” Effective communication by business managers facilitates information sharing between company employees and can substantially contribute to its commercial success. Good communication is what separates a poor leader from an exceptional one. Having effective communication skills is the key to good leadership. When you communicate well with your team, it helps eliminate misunderstandings and can encourage a healthy and peaceful work environment. Efficient and open communication with your team will also let you get work done quickly and professionally. It can also help foster positive relationships in the organization.
Hiring intelligently is one of the most direct ways to build a company’s success. The employees can make or break a business. They impact the growth and success of a business. Whether a business offers a product or a service, employees are solely responsible for its implementation and execution. Without a core team of quality and effective employees it is impossible for a business to stand apart, build a brand, and develop a unique customer experience! In any business the employees are the most important and valuable asset. Without them there is no organization that could continue to operate efficiently and successfully. Each person being hired brings something unique to the business and it is important to seek out those with the best qualities.
Advantages
- The focus is on apt and regular use of skills and NOT just on theoretical knowledge of skills
- All programs include adequate Role Plays to ensure that the managers are comfortable holding the discussion and asking relevant open-ended questions.
- A robust post training follow up mechanism is established.
- It enhances ownership levels of people issues. It intrinsically motivates to be in-charge.
- It enables handling people issues very confidently
- It builds confidence on “what to say and how to say it”
- It improves team performance and productivity
- Managers are the single biggest reason why employees leave companies.
- Improving manager effectiveness has a direct correlation to improvement in retention.
- Having better managers would imply happy teams.
- Good managers in fact, can lead to teams that over-deliver and tend to build on loyalty.
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Here's What Our Clients Have to Say
Capturing the actual voice of our employee who left us recently was a challenge before we partnered with AceNgage. Employees were initially reluctant and cautious when it came to sharing their unfiltered views. However, with AceNgage's expert intervention as a third-party intermediary, our former team members became more candid and forthcoming in their feedback, providing us with a clearer and unfiltered view of our organization's pulse.
AceNgage's systematic and thorough approach allowed us to delve into the experiences, opinions, and insights of our former employees. This method has provided us with a wealth of data that we can now leverage to make informed decisions aimed at further improving our workplace environment, policies, and practices.
AceNgage and Titan have been associated on several projects. They specialize in Surveys amongst many other services they provide, and Titan has specifically benefitted from the Attrition Analysis of Business Associate employees as well as Business Associate Engagement Surveys. This has helped the organization to gain in depth insights into employee as well as business associate expectations as well as satisfaction across multiple parameters. AceNgage has a talented team of professionals & analysts who provide a very high degree of customization with cutting edge tools. They share best practices and industry standards where relevant for benchmarking.
BSV believes in building people’s strength to serve our patients better. We had to combat challenges in terms of employee’s turnover. In this journey AceNgage team has been rock throughout the process over last 3 years. Significant insights provided by AceNgage team, helps to plan future action plans. We Appreciate your continuous support from your team, and We hope the same is continued in future as well.
For more information on how to improve employee engagement and retention