Advantages of Outsourcing Exit interviews on Google throws up around 43,000 results in 0.34 seconds. I Am glad that I’m not the only one 🙂
Let me list them a few of them :
- Companies should know the real reason why employees leave. Period.Without this it becomes very difficult to take any decision to address employee attrition.
- Employees tend to be more open an honest to a third party since their personal details are kept confidential and there is no fear of retribution.
- There is consistency in the quality of Exit interviews, across locations, centers and geographies. Interviews are done by trained counselors and is not dependent on the quality of resource the Organisation has to do this activity.
- Exit Interviews are done at a time that is convenient to the Employee (usually out of work hours), this results in a higher Contact rate too.