Saying farewell is part of doing business. Workers come and go as they pursue other interests, move on to other jobs, or retire after many years with the same company. While these goodbyes may feel final, they actually mark the start of a new and important phase: the departure interview. Exit interviews serve a powerful role for both the departing employee and the company; they are more than just a formality. We at Acengage will discuss the value of the exit interview process and how it can boost company morale and productivity.