Blog

Oh the challenges of recruitment 1

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My friends in BPO Recruitment teams across several companies are in a terrible mood. Everyone seems to be pissed off with their jobs, hate their peers and are upset with their colleagues. The problem seems to be common. They run a stiff number target ( gosh when will employees be referred to as people and not numbers), somehow manage to meet the target, only to be told that the quality

listen… 2

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Its been a while since I last wrote and I can now see why I find it difficult to discipline my 3 year old 🙂 AceNgage recently celebrated its 3rd birthday and one of the biggest lessons I learnt was to keep my eyes and ears open to what Customers say as that will always keep me in sync with what they want. It goes back to what my Dad

Stay Surveys 2

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With the market looking up and attrition numbers gradually increasing, more and more companies are looking at what is causing their employees to leave. While the best way to understand the root cause of attrition is to have a heart to heart conversation with the attriting employee, it would also extremely useful to talk to employees while they are in the company to identify if there is a potential threat

Better Feedback, Better Decisions 1

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Most of you would have read about how US president Obama managed to get the US health reforms bill passed. Definitely a feather in his cap as it will benefit millions of Americans across the society. The most important part is that he is reported to have taken the opinion of the citizen while drafting the bill. Now how cool is that ??!! Now why can’t we in our own

Appraisal Satisfaction Survey – The Need of the Hour 2

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It is appraisal time and everyone is running behind deadlines and trying to complete the process within the stipulated time. Something I have never understood considering that appraisals & feedback should be a continuous process. One thing that you hear the most during this season is the dreaded word ‘ Bell Curve’. No one knows what it means and the ones who do , cant seem to care to explain.

What do we want from our jobs ? 1

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A couple of weekends back I was having drinks with a few of my friends from the HR world at TGIF ( I passed by it this evening and it was closed , due to the tragic incident that took place at Carlton Towers earlier this week) and the conversation led to a discussion around what do employees expect from their jobs ? We debated a bit and Money was

Bye Bye 2009 1

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I wonder what 2009 will be remembered for, or will people even want to ever remember it .We at AceNgage too, had our ups and downs, more downs that ups, predictably. Through the year I met a lot more HR heads than in the previous year. I would joke with them, that earlier they had the money to spend, but not the time, now they have the time to spend

Low Attrition yet high Disengagement 1

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A couple of years back when attrition was at its peak most organisations were struggling to find out why people were leaving and till date have not been able to figure it out…With the economic downturn Companies breathed a sigh of relief as attrition was not a cause for a concern anymore. Little did they realise that the problem is far greater now than before. In the past disgruntled employees

Companies may face heat for layoffs, salary cuts 1

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Companies that sowed the wind with harsh measures such as layoffs and pay cuts during the economic slowdown should be prepared to reap the whirlwind in the form of major difficulties in hiring and retaining staff as growth gets back on track. Employee churn has picked up significantly in the past three months in several businesses and HR experts said how companies treated staff during the tough times would be

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AceNgage 2017-08-01T05:38:40+00:00 Rating 3.7/5 based on 3 ratings and reviews